Aspire Global International LTD (“the Company”) is a company registered in Malta for the
purposes of operating online games and mobile application games. Tau Marketing Services Ltd (“The White Label Brand Owner”)
is registered in the United Kingdom with company number 09234379 for the purpose of providing marketing
We respect your privacy and are committed to protect the
privacy of our users (“user” or “you”).
The Company provides online and mobile gaming services to you via our in-house
brands (each an "In-House Brand"), via third parties' "white label"
brands (each a "White Label Brand") and via mobile gaming platforms.
The White Label Brand Owner specializes in marketing online gaming services and owns
the "KaiserSlot" (The Brand).
The White Label Brand Owner forms part of the Quantum International Holdings group of
companies (the "Group") which includes the entities specified below under "The Group" Section.
The ‘Group’ consists of the follow entities
Quantum International Holdings Limited, Richmond House, Walkern Road, Stevenage, Herts, SG1 3QP, company number 9435188
Tau Marketing Services Ltd, 108 Screenworks, 22 Highbury Grove, London, N5 2EF, United Kingdom, Company Number 09234379
Digital Adventures Ltd, 08 Screenworks, 22 Highbury Grove, London, N5 2EF, United Kingdom, Company number 08564150
Clikdaq DOO Skopje, 23 Oktomvri 11A, Sinergy Business Centar, 1000 Skopje, Macedonia, Company Number 7139420
The Company and the Group (collectively "we", "our" or "us") are deeply committed to safeguard
the privacy expectations of its users (“User(s)”, “you” or “your”). Accordingly, we have
practices with respect to collecting, using and disclosing your information through
the use of our websites, applications and gaming platforms controlled by us (collectively:
“the Services”), as well as your rights with respect to your Personal Information.
Please Note: If you play or register an account in the United Kingdom (UK)
or Denmark, all references herein to “the Company” shall be deemed also as a reference
to AG Communications LTD, which is within the same corporate group as Aspire Global International LTD.
We collect two types of data and information from our users.
The first type of information is un-identified and non-identifiable information pertaining to
a user(s), which may be made available or gathered via your use of the Services (“Non-personal Information”).
We are not aware of the identity of the user from which the Non-personal Information was collected.
Non-personal Information which is being collected may include your aggregated usage information and
technical information transmitted by your device, including certain software and hardware information
(e.g. the type of browser and operating system your device uses, language preference, access time and
the domain name of the website from which you linked to the Services; etc.), in order to enhance the
functionality of our Services.
The second type of information is individually identifiable information, namely information that identifies an
individual or may with reasonable effort identify an individual (“Personal Information”).
Personal Information which is being gathered may consist of the following:
Registration details: When you open an account and register to use
the Services, you will be asked to provide us certain details about
yourself, such as: first and last name, email address, gender, birth data,
physical address, ID number, phone number, occupation, etc. In addition,
we may collect certain information as required under various gambling
regulations, as well as Know Your Client (“KYC”) and Anti-Money
Laundering (“AML”) regulatory requirements, such as your
source of funds.
Governmental-issued ID: In certain instances, you will
be required to provide a copy of a governmental-issued ID,
for identity verification process. Please note that this
information is required for certain features of our Services.
Payment information: In order for you to enjoy all of the
functions of the Services (e.g. place bets, perform purchases,
play in tournaments, etc.), payment information will be collected
from you, such as your credit card number and bank account details.
Gaming information: in order for us to provide the Services,
we automatically record different information related to your account
and use of our Services, including with respect to your transactions,
deposits, balances, bets, withdraws, bonuses and winnings. We also
collect information regarding potential gambling problems or addictions,
based on your patterns of gambling across our services, in order
to ensure a responsible gaming environment and as required by law.
Voluntary information: We also collect information which you
provide us voluntarily. For example, when you respond to communications
from us, communicate with us via email or share additional information
about yourself through your use of the Services, such as on the chat
feature and in games.
Device information: We collect specific types of connection details
and information with regard to your device, software or hardware
that may identify you, such as: device’s unique identifiers
(e.g. UDID, IMEI, MAC address), browser fingerprinting,
IP address and geo-location data.
Telephone calls: We record or monitor telephone calls
for customer support, training and/or security purposes.
Social networks: When you register through your social
network account (such as your Facebook account), to use the
Services or connect your player account with such account,
we will have access to basic information from your social network
account, such as your name, birthdate, profile picture and friends'
list, as well as information you made publicly available on such account.
In addition, when using the Services, you may be able via your social
network to "Invite a Friend" to use the Services. Should the person
accept your invitation, we may obtain Personal Information from him/her
such as: name, email address, phone number and date of birth. We will
use the Personal Information for the purposes set out herein and disclose
Feedback, reviews and testimonials: We also collect and display
personal testimonials, reviews and feedback of satisfied Users on the Services
in addition to other endorsements. With your consent, we may post your
testimonial along with your name, on the Services.
Information we collect from third parties: We collect Personal Information
from third party service providers, such as information about your credit
history from credit agencies and other financial information which is relevant
to the provision of the Services, as well as information which is gathered
in order to verify your identity and prevent fraudulent or illegal activity.
If we combine Personal Information with Non-personal Information, the combined information will be
treated as Personal
Information for as long as it remains combined.
There are three main methods we may use to collect information:
a. We collect information through your use of the Services. In other words, when you are using our
Services, we are aware of it and may gather the information relating to such usage, either independently
or through the help of third-party services as detailed below.
b. We collect information which you provide us voluntarily. For example, we collect Personal Information
which you provide when you: (i) respond to communications from us; (ii) open an account and use the Services ;
and (iii) communicate with us via the chat widget or via email.
c. We collect information through our white label partners and our trusted third-party services,
such as information about your credit history agencies and other financial information which
is relevant to our Services, as well as information which is gathered in order to verify your
identity and prevent fraudulent or illegal activity.
in our related services, including when you visit our site or access our Services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a
website. Cookies are very helpful and can be used for various different purposes.
These purposes include allowing you to navigate between pages efficiently, enable
automatic activation of certain features, remembering your preferences and making the
interaction between you and our Services quicker and easier. Cookies are also used to
help ensure that the advertisements you see are relevant to you and your interests and to
compile statistical data on your use of our Services.
Our website uses four types of cookies: (i) 'session cookies' which are stored only temporarily
during a browsing session in order to allow normal use of the system and are deleted from your
device when the browser is closed; (ii) 'persistent cookies' which are read only by our website,
saved on your computer for a fixed period and are not deleted when the browser is closed.
Such cookies are used where we need to know who you are for repeat visits, for example to allow
us to store your preferences for the next sign-in; (iii) 'third party cookies' which are set by
other websites who run content on the page you are viewing, for example by third party analytics
companies who monitor and analyse our web access; and (iv) 'flash cookies'
which are saved during
game play to allow quicker and better gaming experience.
You may remove the cookies by following the instructions of your device preferences; however,
if you choose to disable cookies, some features of our Service may not operate properly and your
online experience may be limited.
Information will be disclosed to a third party only to the extent required for the specific purpose,
In addition to the purposes listed above, the information we collect, which may include your Personal
Information, is used for the following purposes:
To set up your account and to provide our Services (e.g. send out cash-out checks, process your payments; etc.)
To identify and authenticate your access to certain features of the Services;
To communicate with you and to keep you informed of our latest updates;
To market our websites and products or those of other entities existing within the Group or those of any of our business partners and affiliates (see below under “marketing”);
To serve you advertisements when you use our Services;
To perform a research or to conduct anonymous analytics in order to improve and customize our
Services to your needs and interests;
To support and troubleshoot our Services and to respond to your queries; and
To investigate violations and enforce our policies, and as required by law, regulation or other
governmental authority, or to comply with a subpoena or similar legal process or respond to a
We will process your Personal Information for a variety of reasons, each of which is prescribed by relevant data protection laws.
Fulfillment of a contract, compliance with a legal obligation
It is necessary for us to process your Personal Information where it is
necessary for the performance of a contract (such as for the User Agreement)
or in order for us to comply with our various legal and/or regulatory
responsibilities, including, but not limited to, complying with the
conditions of our gambling licenses and complying with any AML and KYC legislation.
We also process your Personal Information where we deem such processing to be in our (or a third party's) legitimate interests and provided always that such processing will not prejudice your interests, rights and freedoms. Examples of us processing in accordance with legitimate interests would include: (i) where we disclose your Personal Information to any one or more of our associate/subsidiary companies following a restructure or for internal administrative purposes; (ii) detection and retention of information pertaining to those with responsible gambling issues; (iii) processing for the purposes of ensuring network and information security, including preventing unauthorized access to our electronic communications network; (iv) safeguarding the integrity of our Services by combatting, reporting and sharing information related to suspicious betting patterns or fraudulent activities; (v) adhering to regulatory and statutory requirements; (vi) devising a tailored reward scheme for players; and (vii) sharing personal information with our advisers and professional services providers (such as auditors) for ensuring our compliance with regulatory requirements and industry best practices.
Our processing of your Personal Information will primarily be necessary for us to provide you with the Services. However, on certain occasions we may ask for your consent to processing Personal Information. In these instances your Personal Information will be processed in accordance with such consent and you will be able to withdraw this consent in writing at any time.
Special Categories of Personal Data
Our processing of your Personal Information may also involve special categories of personal data, such as your racial or ethnic origin (as defined under Article 9 of the GDPR). We will process such information, as well as disclose it to competent authorities (such as licensing bodies or law enforcement bodies), where it is necessary for the following purposes (to the extent permissible by applicable law): (i) prevention or detection of an unlawful act, (i) prevention of dishonesty, malpractice or other seriously improper conduct, provided that obtaining your consent may prejudice those purposes. In addition, we may process and disclose such information where it is necessary for the purposes of safeguarding your (or others’) economic well-being (such as detection and retention of information pertaining to those with responsible gambling issues).
We share Personal Information with any of the following recipients:
White Label Brands, including any replacement service provider that the White Label Brand may engage to operate the White Label Brands (if applicable);
Companies within the Group and other affiliated companies;
Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, identity verification and fraud prevention services, and other data verifiers;
Gambling addiction bodies;
Credit reporting agencies;
Payment service providers, payment processors and banks;
To any third parties who provide services in relation to the operation or promotion of the applicable In House Brand or the White Label Brands (if applicable);
To any third parties who organize offline events or tournaments on behalf of or in conjunction with any companies within the Group;
To hotels and flight companies (such as in the context of offline events and promotions);
Auditors, contractors or advisers of any of the Group’s business processes;
To any third parties who investigate, detect or prevent fraudulent or illegal activity (e.g. governmental authorities, police, banks and other investigatory organizations);
Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations; and
Storing such information on our behalf, for example by using cloud computing service providers;
Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations; detect and prevent fraudulent or illegal activity; etc.);
Performing research, technical diagnostics or analytics;
Communicating targeted advertising, as well as promotional and informational materials, in accordance with our marketing policy (see below, under "Marketing"); and
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you
disclose your information to other parties via our Services (e.g. by clicking on a link to any other
website or location) or via other sites throughout the internet, different rules may apply to
their use or disclosure of the information you disclose to them.
It is important to note that such third party services may have their own privacy policies and we advise you
to read them carefully. Inclusion of a link to third party website or service is not a
recommendation of such a website or service. Third party sites may contain information or
service that is illegal, unreasonable or that some people may find inappropriate or offensive.
Before using third party sites and services or before making a purchase, we recommend you to read
and understand those sites’, service’ or product’s terms and conditions, warranty, and privacy policies
and to ensure you agree to their terms. You acknowledge that we are not responsible for the products, services,
or descriptions of those products or services that you receive from third party sites or to the content
and services. You are knowingly and voluntarily assuming all risks of using third party sites to purchase products
and services. You agree that we shall have no liability whatsoever with respect to such third party
sites and your
usage of them
We value your privacy and control over your Personal Information, and therefore you may, at any time,
request to change and update it by emailing us at
You can also request that we will correct errors or that we will erase your Personal Information (except
for your transaction history and other data that we are required to keep under applicable laws) by emailing
us at support@Karamba.com. Additionally, if you use the Services of an In-House Brand you may change and
update your Personal Information by clicking on the 'Update Account' button on our
Please note that unless you instruct us otherwise we retain the information we collect for as
long as needed to provide the Services and to comply with our legal obligations,
resolve disputes and enforce our agreements.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
To access or delete any Personal Information relating to you;
To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
That we will restrict or cease any further use of your Personal Information;
That we will provide the Personal Information you volunteered to us in a machine-readable format.
Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.
We take great care in implementing and maintaining the security of the Services and your information.
We employ industry standard procedures and policies to ensure the safety of our users’ information,
and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard
information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our
Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Since we operate globally, it may be necessary to transfer your Personal Information to countries outside
the European Union. The data protection and other laws of these countries may not be as comprehensive as
those in the European Union − in these instances we will take steps to ensure that a similar level of
protection is given to your Personal Information.
You hereby consent to transfer of your Personal Information.
If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to
abuse our Services or acted in an inappropriate manner, please contact us directly at
We use a third-party advertising technology to serve advertisements when you visit our
websites and use our Services. This technology uses Non-personal
Information with regards to your use of our Services to serve advertisements
to you (e.g. by placing a third-party cookie on your web-browser). We may also use other
third parties to assist us in evaluating the success of our advertising.
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI")
and the Digital Advertising Alliance (“DAA
”). For more information regarding this practice by NAI members and DAA members,
and your choices regarding having this information used by these companies,
including how to opt-out of third-party ad networks operated by NAI and DAA
members, please visit their respective websites:
We may use your Personal Information, such as your name, email address, telephone numbr, etc. ourselves or by using our third party
subcontractors for the purpose of providing you with promotional materials, concerning our Services
as well, products, services websites and applications which related to: (i) other companies within the Group; (ii) White Label Brands; or (iii) our business partners’
and affiliates’; (collectively "Marketing Affiliates") which we believe may interest you.
We may also share and disclose Personal Information with our Marketing, Affiliates for the
purpose of providing you different marketing offers we or our Marketing Affiliates believe are relevant for you.
Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email,
SMS and telephone marketing purposes.
Out of respect to your right to privacy we provide you within such marketing materials
with means to decline receiving further marketing offers from us or from our Marketing Affiliates. In addition, at any time, you may request to unsubscribe and discontinue receiving
marketing offers by contacting by sending a blank message with the word "remove" to
If you unsubscribe we will remove your email address from our marketing distribution lists
and from any future lists we may share with our Marketing Affiliates. However, you may need
to separately unsubscribe from marketing offers sent by our Marketing Affiliates. Please note
that even if you unsubscribe from our marketing mailing list, we may continue to send you
service-related updates and notifications.
You hereby acknowledge and agree that by downloading, installing or accessing to our Services,
we may share your Personal Information with our trusted partners and Marketing Affiliates for the purpose of direct marketing.
We may share Information, including Personal Information, in the event of a corporate
transaction (e.g. sale of a substantial part of our business, merger,
consolidation or asset sale of an asset or transfer in the operation thereof)
of the Company or of any other company within the Group or in the event of a corporate transaction of the White Lable Brand (if applicable). In the event of the above,
the acquiring company or transferee will assume the rights and obligations as described
The Services are not designated to users under the age of 18.
If you are under 18, you should not download or use the Services nor provide any Personal Information to us.
We reserve the right to access and verify any Personal Information collected from you. In the event that we
become aware that a user under the age of 18 has shared any information, we will discard such information.
If you have any reason to believe that a minor has shared any information with us, please contact us at
will always be posted on our website (as reflected in the "Last Revised" heading). We encourage you
you through our Services or by email.
Your continued use of the Services, following the notification of such amendments on our website,
agreement to be bound by the terms of such amendments.
The details of the Company are as follows:
Aspire Global International LTD>- 135, High street, Sliema SLM 1549, Malta
Aspire Global LTD- Suites 7b & 8b, 50 Town Range, Gibraltar
AG Communications LTD- 135, High street, Sliema SLM 1549, Malta
AG Software LTD- 135, High street, Sliema SLM 1549, Malta
the White Label Brand Owner (if applicable) details are as follows:
Tau Marketing Services ltd, 108 Screenworks, 22 Highbury Grove, London, N5 2EF
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Copyright 2018- All Rights Reserved. Kaiserslots.com is a brand owned by Tau Marketing Services Ltd, a company incorporated under the laws of United Kingdom. The games on this website are powered and operated by Aspire Global International LTD., a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta MGA/B2C/148/2007 issued on the 17 August 2009 (this license incorporates the previous licenses held by the Company and list the old license numbers with their license dates) and regulated by the Malta Gaming Authority. In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001). The games offered by isoftbet are approved and licensed by Alderney Gambling Control Commission, license number: 117C2. The current status of operators license can be found at: Gambling Commission.